Effective Date: 02/24/2025

Meli's Ventures LLC - Eagles Wings Voyages (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Eagles Wings Voyages collects and uses information about you when you opt-in to receive SMS messages from us.

1. Information We Collect 

When you opt-in to receive SMS messages, we collect:

 • Your phone number 

• Consent to send SMS messages 

• Your basic contact information 

• Email or Other information that may be relevant.

2. How We Collect Your Information 

We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties. 

3. How We Use Your Information 

We use your information to: 

• To send you the SMS messages: you’ve opted in to receive 
• To Provide Services: To fulfill your travel bookings, reservations, and inquiries.
• To Process Payments: To complete transactions for your travel packages and related services.
• To Improve Our Services: To enhance the functionality of our website, personalize your experience, and improve the quality of our services.
• To Communicate with You: To send updates about your bookings, promotional offers, and other information related to your travel interests.
• Compliance and Legal Obligations: To comply with relevant laws, regulations, and legal processes.

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Messaging Terms below for additional information about the opt-out process. 

4. To Whom We Disclose Your Information 

We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims etc. 

However, we do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. 

We do not share your mobile opt-in or SMS consent with anyone. 

5. Protection of Information 

We protect your information with secure storage measures against unauthorized use or disclosure. 

6. Data Retention:

We retain your information as long as you are subscribed to our SMS Service. You may request deletion at any time.

7. Updates 

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices. 

How to Contact Us 

You can reach us by texting the word HELP for support to 786-233-0413. You may also contact us directly at melissa@eagleswingsvoyages.com or 786-233-0413.

Effective Date: 02/24/2025

By opting in to receive SMS messages from Meli's Ventures LLC - Eagles Wings Voyages (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms). 

SMS Messaging Service 

By providing my phone number, I consent to receive SMS text messages from Eagles Wings Voyages for [appointment reminders, trip quote inquiries, trip confirmation details, general two-way communication etc.] about Travel. Message and Data Rates may apply. 

Message Frequency 

Messages are recurring and message frequency varies. You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to 4 messages per month. Eagles Wings Voyages reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Eagles Wings Voyages and carriers are not liable for delays or undelivered messages. 

Message and Data Rates 

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. 

Privacy Policy 

Your information will be handled in accordance with our Privacy Policy.

Cancellation/Opt-Out Instructions 

You can opt out of receiving SMS messages at any time by texting, emailing, or replying STOP or CANCEL to melissa@eagleswingsvoyages.com or 786-233-0413. After you opt out of text messaging, you will receive one additional message confirming your request has been processed and we will remove your number from our list within 24 hours.

Help/Customer Support

Text the word HELP for support. You may also contact us directly at melissa@eagleswingsvoyages.com or 786-233-0413. 

Liability 

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.